I have to say even though this lab is very good product I will not be using my current rep ever again. He sends out a monthly newsletter and this month he cc'd everyone, so now my personal email has been shared. Normally if an issue happens with a lab I can deal with them behind the scenes, but this mistake is unacceptable. Syn pharma should get rid of this terrible rep immediately for this! Now I don't have a rep for a very good lab, which is my choice but it's very disheartening. I'm not a happy camper today.